Overcoming supply chain info blind spots

A lack of visibility into systems data is the number one challenge facing supply chain professionals today. That’s the main finding from a 2009 IBM survey of 400 supply chain executives worldwide.
 
More than two-thirds (70 per cent) reported that making sense of “overwhelming and fragmented data” about supply chain performance is costly, difficult and too time-consuming.

According to Sanjeev Nagrath, global supply chain management leader for IBM’s global business services arm, that creates “blind spots” at many companies, causing them to fall behind on customer orders, with potentially damaging consequences.

Business intelligence (BI) technology provides an answer to this lack of visibility, he suggests, by collecting critical information about supply chain performance from disparate systems, consolidating it and presenting it to supply chain managers in the form of meaningful reports and metrics.

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