Procurement a potential helping hand for HR

Procurement could potentially use its skills to add further value to HR departments by reducing the costs of managing grievance procedures.

With many employees on sick leave for months at a time, the cost in time and wages for HR is often uncertain. These drawn out procedures involve company managers and assistants, lawyers, as well as other staff consulted in the process.

This is where procurement comes in. There is potential for procurement to leverage its relationships with legal to help out HR. 

Procurement has long subscribed to the view that low-operational matters should be subject to more outsourcing. As the legal community outsources more of its basic activities to India, HR can also offshore its unproductive activities elsewhere.

The use of outsourcing for internal HR issues is a relatively under-utilised facility. Although call centres and shared services centres for processing basic employee data are ubiquitous, it too raises that suggestion and possibility that issues such as grievances could also be outsourced.

In this case, procurement can use its skills to add further value to the organisation by reducing the costs of managing these procedures. Once the problems have been removed from the internal purview of the company, procurement can give renewed vigour to lessening their impact on the business.

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