Organisations fail to effectively use supply chain analytics

Most product and supply chain organisations "see room for improvement" across the range of the analytics they use, according to new research.

The report from Ventana Research notes that, although an array of product and supply chain analytics are used, in most cases the emphasis is on internal efficiency rather than operational effectiveness. Because of this the research cautions that many businesses remain "largely immature" in their use of analytics in these areas. It estimates that only one in eight organisations reach the highest level of maturity.

"The findings offer fresh research-based information on companies' attitudes toward product and supply chain analytics. They confirm that metrics and key indicators are important, and are used most often to evaluate cost- and budget-related factors. And they show that analytics processes are not very effective in most organisations: nearly two-thirds said it is very important to make it simpler to provide analytics and metrics, and half said they can significantly improve their use of them," according to the report.

In addition, the global poll found that half of organisations are not satisfied with the process currently used to create analytics, and only one-third are satisfied with the technology used for that purpose.

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